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At DGC, our commitment to client service is paramount, and protecting our clients’ information is a priority. As such, we are moving to a new software system for our encrypted email communications. This new system will streamline communications with DGC, provide improved data security, and will allow for easy access to the documents you receive from us.
This service will check the recipient’s mail server for a setting. When the setting is turned on, the email will be sent encrypted across the internet, but the recipient will receive the email in a normal manner. This means that the most people will no longer have to login to another system to receive our secure message. Most email systems already have this security in place (Gmail, Office 365, Yahoo Mail, etc.).
If you receive an encrypted email, it is likely because your email system does not support this technology, and you will receive two emails. The first will be a password notification email instructing you to choose your own password for the web portal. The second email will be the message containing the link to your encrypted documents from your DGC contact.
If you have any questions please contact DGC’s Network Manager Michael Lord at 781-937-5335 / firstname.lastname@example.org or your DGC contact.